Today i had a family outing at bugis junction..went to samuel and kevin to shop for new yr clothes...(kinda early huh?...wander wat got into my mom)...anyway..was impressed by the service there..especially this particular salesgirl..thing her name was Celes..kept smiling and was very patient..despite the fussy attitude of my mom..reminds me of the tmie when i was working in sakae...having to keep yp tt smile splattered over my face all the time even when u feel jus like kiling tt particular customer who keeps giving you problems..while there are many ways service can be done while on the part of the service crew...u can make ur entire shopping or eating experience by doing some things on your part too!!..

1) Smile...keep Smiling..tt's right...n keep it sincere..service crew generally like customers who are friendly..and the more friedly u are..the more wiling they would want to help u..

2) Say ur "Please" and "Thanks"..it makes them feel appreciated..

3) be understanding..they're only human..there's only so much they can do..

4) When making orders, make sure u confirm all ur orders before allowing them to leave...this is to make sure that there will be no confusion when no orders are being made...any such confusion can bring about frustration to all parties involved..

5) Relax if it takes longer then usual if ur food takes a while to arrive..when orders are being processed..the chefs will usually handle items or similar items that are greater in quantity first before the others..if it takes too long..simply request firmly on whether ur orderis ready..and make sure tt they ans for it..if all else fails..ask for the manager..he or she is usually the one who is greatest power in the restaurent and can help u pressure the kitchen to hurry up..your regular service crew will probably jus get scolded..lol..

the 5 golden rules..for me at least..all these are jus based on my experience as part of a service crew and oh...nv ever ever try to help them by putting or removing things from their tray..they need to maintain their balance..any sudden addition or removal of weight may make them topple the tray...

hav fun shopping!!